1. Personal Information We Collect

Information you provide to us:

• Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional title, and company name.
• Profile information, such as your username and password used to establish an online account with us.
• Registration information related to services or events you register for.
• Feedback or correspondence you provide when you contact us with questions, feedback, or other inquiries.
• Precise geolocation information when you authorize us to access your location.
• Transaction information, including details about payments and products or services purchased from us.
• Usage information, such as content you upload to our website or submit to us, including information related to interactive features.
• Marketing information, including your communication preferences and engagement with our communications.
• Other information not specifically listed here but used in accordance with this Privacy Policy or as disclosed at the time of collection.

Information we obtain from social media platforms:
When you interact with our social media pages, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information. Information you or the platforms provide to us will be treated in accordance with this Privacy Policy.

2. How We Use Your Personal Information

To operate the Service:

• Providing information about our products and services.
• Establishing and maintaining your user profile.
• Communicating with you about the Service, including announcements, updates, security alerts, and support messages.
• Understanding your needs and interests to personalize your experience with the Service and our communications.
• Providing support and maintenance for the Service.
• Responding to your requests, questions, and feedback.

For research and development:
We analyze the use of the Service to improve it and develop new products and services.

To comply with the law:
We use your personal information as necessary to comply with applicable laws, lawful requests, and legal processes.

For compliance, fraud prevention, and safety:
We may use and disclose your personal information to protect rights, privacy, safety, or property, enforce terms and conditions, and investigate and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.

With your consent:
In some cases, we may ask for your consent to collect, use, or share your personal information, as required by law.

To create anonymous, aggregated, or de-identified data:
We may create anonymous, aggregated, or de-identified data by removing information that personally identifies you. We may use this data for lawful business purposes, including improving the Service and promoting our business.

3. Information We Disclose
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Personal Information

Professional advisors:
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors, and insurers, when necessary for the professional services they provide to us.

For compliance, fraud prevention, and safety:
We may share your personal information for the purposes mentioned earlier in this Privacy Policy.

Business transfers:
In the event of a business transaction (or potential transaction), such as a corporate divestiture, merger, consolidation, acquisition, reorganization, sale of assets, bankruptcy, or dissolution, we may sell, transfer, or share some or all of our business, including your personal information.

5. Your Choices

Access or Update Your Information:
If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account.

Opt-out of marketing communications:
You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at info@lendersconcierge.com. You may continue to receive service-related and other non-marketing emails.

Cookies:
Most browser settings let you delete and reject cookies placed by websites. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, you may not be able to use all functionality of the Service and it may not work properly.

Advertising choices:

• Browser settings.
• Privacy browsers/plug-ins.
• Platform settings.
• Ad industry tools.

Do Not Track:
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals.

Choosing not to share your personal information:
Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Service to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services.

6. Security Practices

The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information. Email, in particular, is an insecure way to transmit personal information. Please take special care regarding what information you send to us via email.

7. Children

The Service is not directed to, and we do not knowingly collect personal information from, anyone under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us.

8. Changes to this Privacy Policy

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

How to Contact Us

If you have any questions about this Privacy Policy, please contact us at info@lendersconcierge.com.

Company Info

THE CONCIERGE COMPANY INC

EIN Number: 88-0863162

Mailing Address: 382 NE 191 ST MIAMI, FL 33179